| Features |
| Documents for signature (suggested monthly allowance) | 3/month | 20/month | 60/month | 200/month | Custom volume, with no fixed contracted limit |
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| Included users | 1 | 1 | 10 | 30 | Custom |
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| Electronic signature with secure link and audit trail | Included | Included | Included | Included | Included, with custom retention and policies |
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| Document and contract templates | Basic | Basic | Shared library | Advanced templates and team management | Corporate catalog and custom governance |
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| Forms and data collection | Not included | Basic | Included | Included, with scalable operations | Included, with custom configuration and governance |
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| Signature calendar, deadlines, and tasks | Basic calendar | Basic calendar | Shared calendar | Team calendar and tasks | Corporate calendar with policies and reports |
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| Alerts and reminders | Basic email | Email | Email and team alerts | Advanced rules and reminders | Custom channels, rules, and escalation |
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| WhatsApp notifications and signing | Not included | Not included | Available as an add-on | Included, subject to provider usage | Included, with negotiated policies and volume |
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| AI: contract analysis, summaries, and data extraction | Not included | Not included | Monthly allowance | Expanded allowance and team features | Custom allowance, governance, and enterprise configuration |
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| Workflow and approval rules | Standard workflow | Standard workflow | Configurable basic workflows | Advanced, multi-step workflows | Custom workflows and enterprise governance |
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| Reports, metrics, and export | Basic view | Basic view | Operational reports | Advanced team reports | Enterprise exports and custom reports |
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| Storage and retention | Limited | Standard | Expanded | Expanded and shared | Custom retention policies |
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| Support | Help center | Standard email support | Priority | Priority team support | SLA and dedicated account manager |
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| Authentications |
| Secure link and intent confirmation | Included | Included | Included | Included | Included, with a policy for each document |
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| Email verification code (OTP) | Included | Included | Included | Included | Included |
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| SMS verification code | Not included | Not included | Paid add-on | Included or available as an add-on, depending on volume | Included or contracted by volume |
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| WhatsApp verification code | Not included | Not included | Paid add-on | Included or available as an add-on, depending on volume | Included or contracted by volume |
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| PIX identification | Not included | Not included | Paid add-on | Included or available as an add-on, depending on volume | Included, subject to provider and contract |
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| Selfie, facial biometrics, and liveness check | Not included | Not included | Selfie verification as an add-on | Facial verification as an add-on | Advanced providers, liveness checks, and biometric routing |
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| ICP-Brasil / PAdES signature | Not included | Not included | Add-on | Add-on | Available under an enterprise contract and policy |
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| Automations |
| API and integration keys | Not included | Not included | Basic API | Expanded API and higher limits | Full API, custom limits, and integration support |
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| Webhooks and events | Not included | Not included | Basic webhooks | Advanced webhooks and expanded events | Webhooks, audit trails, and custom policies |
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| Microsoft Teams | Not included | Not included | Not included | App and notifications | App, governance, and enterprise deployment |
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| Microsoft Outlook / Microsoft 365 | Not included | Not included | Basic add-in | Add-ins and team workflow | Enterprise deployment, policies, and integration |
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| Power Automate, Zapier, Make, and n8n | Not included | Not included | Basic connectors | Expanded connectors and automation | Full connectors and custom scenarios |
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| Salesforce, Dynamics 365, and CRM | Not included | Not included | Not included | Priority CRM connectors | Enterprise integrations and custom configuration |
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| SSO, SCIM, and advanced access management | Not included | Not included | Not included | SSO as an add-on | SSO, provisioning, and enterprise policies |
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| Sandbox environment and deployment support | Not included | Not included | Basic sandbox | Sandbox and deployment support | Sandbox, dedicated onboarding, and SLA |
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